Last updated: 2025-10-09
Welcome to Brick & Basil Pizzeria’s privacy policy. This policy explains how we collect, use and protect personal information when you visit or make a purchase from our website available at skylineveranda.xyz (the “Site”), which is operated in London, SW3 5UH, United Kingdom. For convenience, we refer to our business and the Site as “we”, “us” and “our” throughout this policy. We are a pizzeria committed to serving delicious food while respecting your privacy and data rights.
What information we collect
When you interact with the Site, we may collect information that identifies you or can be used to contact you. This includes:
- Contact details you provide, such as your name, postal address, phone number, and any messages you leave through the Site or by phone.
- Order information, including items purchased, delivery address, payment method (we do not store full card data; see “Payment processing” below), and timestamps of orders.
- Technical data such as IP address, browser type, device type, operating system, and user actions on the Site (to improve performance and security).
- Usage data from cookies and similar technologies to understand preferences and tailor the experience.
We may also obtain information from third parties, such as delivery partners, customer support platforms and payment processors, to fulfill orders and respond to inquiries.
How we use your information
We use your information to:
- Process and deliver orders, manage payments, and provide customer support in a timely manner.
- Communicate about orders, promotions, and updates related to Brick & Basil Pizzeria’s products and services.
- Improve the Site’s functionality, performance, and user experience, including optimizing menus, search results, and recommendations.
- Protect the security of our customers and our business by monitoring for fraud and misuse.
- Comply with legal obligations and resolve disputes as required by applicable law.
Legal basis for processing
We rely on several lawful bases to process your information, including:
- Performance of a contract (to fulfill orders).
- Legitimate interests (to analyze site usage, prevent fraud, and improve services).
- Consent where applicable, for example cookies and marketing communications.
Cookies and similar technologies
We use cookies and similar technologies to operate the Site and understand how you interact with it. You can manage cookie preferences in your browser or through our consent banner where available. Some cookies are essential to provide you with services, while others help us personalize content and analyze usage.
How we share your information
We may share your information with:
- Payment processors and delivery partners to complete orders and manage logistics.
- Service providers who assist with website hosting, analytics, customer service, and marketing efforts.
- Regulatory authorities or as required by law to protect our rights or comply with a proper request.
We do not sell your personal data to third parties for marketing purposes.
Your rights
You have rights regarding your personal data, including:
- Access, rectify or erase your data, or request portability where applicable.
- Limit or object to processing, especially for direct marketing and profiling.
- Withdraw consent where it is the basis for processing; this will not affect data processed before withdrawal.
To exercise these rights, contact us at +44 20 7946 0958 or via the Site’s contact form. We will respond within a reasonable timeframe in accordance with applicable law.
International transfers
Your information may be transferred to and processed in jurisdictions outside your country of residence. We implement appropriate safeguards to protect your data in such transfers, and we will comply with applicable data protection laws.
Data retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you place an order, we keep required details for record-keeping and to manage future purchases unless you request deletion where permissible by law.
Security
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. This includes technical controls, policies, and staff training. While no system is perfectly secure, we strive to minimize risk and respond quickly to any security incidents.
Children’s privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you become aware that a child has provided personal data, please contact us so we may take steps to delete it promptly.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the “Last updated” date and, if appropriate, provide notice on the Site. Continued use of the Site after changes constitutes acceptance of the updated policy.
Contact
If you have any questions about this policy or how we handle your information, please contact our data privacy officer at Brick & Basil Pizzeria via the Site: skylineveranda.xyz or call +44 20 7946 0958 during business hours. You can also visit our physical location at 25 King's Road, London, SW3 5UH, United Kingdom for inquiries related to privacy and data protection.